This page provides the official customer support and business identity details for Novanes and should match the information shown in the footer. Our goal is to keep the process simple and helpful, from browsing through delivery and any after-sale questions. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.
OUR IDENTITY
Legal Business Name: 1337 HEALTHCARE SOLUTIONS LLC
Store Name: Novanes
Physical Business Address: 4325 Leisure Lakes Dr Chipley, FL, 32428-5652 United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM EST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@novanes.shop
Business Phone Number: +19145697174
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
If a product support request depends on condition, size, or missing parts, clear photos and the order number help us review it accurately. When information is incomplete, we may ask for the missing order details before confirming the next step.
We review support messages during the hours listed above. Requests involving delivery status, return inspection, payment verification, or carrier review may require additional order information.